Privacy Policy.

Information we collect

We collect information you choose to share with us, such as your name, email address, company name, role, phone number, project details, and messages submitted through our website, email, meetings, or intake forms.

If you work with Apex4, we may also receive business process information, workflow notes, software screenshots, documents, operational data, and other materials needed to evaluate or improve your systems.

We may collect basic website and device information, such as browser type, approximate location, referring pages, pages viewed, and timestamps, through hosting logs or analytics tools.

How we use information

We use information to respond to inquiries, evaluate fit, provide AI automation and consulting services, prepare recommendations, manage client relationships, improve our website, maintain security, and meet legal or administrative obligations.

We may use submitted business information to create assessments, workflow maps, prototypes, automations, training materials, implementation plans, or related consulting deliverables for your organization.

AI and automation tools

Apex4 may use AI tools and automation platforms to support analysis, drafting, workflow design, prototyping, and service delivery. We aim to use these tools responsibly and limit the information shared with third-party tools to what is reasonably needed for the work.

If a project requires access to sensitive operational data, customer data, employee data, credentials, or regulated information, we will discuss appropriate handling, approvals, access limits, and security expectations before using that information.

How we share information

We do not sell personal information. We may share information with service providers that help us operate our business, such as website hosting, email, scheduling, analytics, document storage, AI platforms, automation tools, payment processing, or professional advisors.

We may disclose information if required by law, to protect rights and safety, to investigate misuse, or as part of a business transfer such as a merger, acquisition, or reorganization.

Confidential business information

We treat non-public business information shared with us as confidential and use it only for the purpose of evaluating or providing services, unless otherwise agreed in writing.

Client-specific confidentiality terms may be defined in a separate proposal, statement of work, master services agreement, or non-disclosure agreement. If those terms conflict with this Privacy Policy, the signed agreement controls for that engagement.

Data retention

We retain information for as long as reasonably needed to provide services, maintain business records, resolve disputes, improve operations, and comply with legal obligations. When information is no longer needed, we may delete, anonymize, or archive it according to our business and legal requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email system, AI platform, or internet transmission is completely secure, so we cannot guarantee absolute security.

Your choices

You may request access, correction, or deletion of personal information by contacting us. We may need to verify your request and may retain certain information when required for legal, security, or legitimate business reasons.

You can choose not to provide certain information, but that may limit our ability to respond to your inquiry or provide services.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or want to make a privacy request, contact us at [email protected].